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Store & privacy policy

Customer care

At KindCurate, we're dedicated to building long-lasting relationships with our customers based on trust, transparency, and exceptional service. Thank you for choosing us for your gifting needs—we look forward to serving you with care and integrity.

We are dedicated to providing exceptional customer care to ensure your shopping experience with us is seamless, enjoyable, and stress-free. Our commitment to you extends beyond the purchase of our curated gift boxes—we value your satisfaction and strive to exceed your expectations at every turn.

Please review our Customer Care Policy to learn more about how we aim to serve you:

Prompt Assistance: You can reach out to us with any inquiries, concerns, or special requests via email. We aim to respond to all inquiries in a timely manner and provide helpful solutions tailored to your needs.
Product Knowledge: Detailed information about each product can be found here. Should you have further questions about product features, ingredients, or sustainability practices, we're here to provide the answers you need. Please send us an email with your questions.
Feedback & Improvement: We value your feedback and use it to continuously improve our products and services. Whether you have suggestions for new gift box themes, feedback on our packaging, or ideas for enhancing the customer experience, we welcome your input and take it seriously.
Resolution of Issues: In the rare event that you encounter an issue with your order, rest assured that we will work diligently to resolve it. Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, please contact us, and we will do everything we can to make it right.

If you have any questions or require assistance, please don't hesitate to reach out us at kindcurategifting@gmail.com. We're here to help!

Privacy & safety

At KindCurate, we prioritize the privacy and safety of our customers. We are committed to safeguarding your personal information and providing a secure online shopping environment.

Please take a moment to review our Privacy and Safety Policy to understand how we collect, use, and protect your data:

Collection of Information: We collect personal information, such as your name, email address, shipping address, and payment details, when you place an order on our website. This information is necessary to process your order and ensure timely delivery of your gift box.
Use of Information: We use the information collected from you for various purposes, including processing orders, communicating with you about your purchase, providing customer support, and improving our products and services. We may also use your contact information to send you promotional offers and updates about our store, but you can opt out of these communications at any time.
Protection of Information: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure socket layer (SSL) encryption to ensure the confidentiality of your sensitive data during transmission.
Third-Party Services: We may engage third-party service providers to assist us in operating our website, processing payments, and fulfilling orders. These service providers have access to your personal information only to the extent necessary to perform their functions on our behalf and are obligated not to disclose or use it for any other purpose.
Cookies: Like many websites, we use cookies to enhance your browsing experience and collect information about how you interact with our site. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that disabling cookies may impact certain features and functionalities of our website.
Children's Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate steps to remove it from our records.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy and Safety Policy, unless a longer retention period is required or permitted by law.
Updates to Policy: We may update this Privacy and Safety Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates or changes.

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy and Safety Policy.

If you have any questions or concerns about our privacy practices, please contact us: kindcurategifting@gmail.com.

Thank you for entrusting KindCurate with your personal information. We appreciate your trust and are committed to protecting your privacy and ensuring a safe shopping experience.